What it costs

The cost of your onyxcard Prepaid MasterCard is £4.95.

The card is valid for 2 years.

The fees

Full fees and charges for the onyxcard Prepaid MasterCard® can be found in the Terms and Conditions.

The information contained below summarises key product features and is not intended to replace any terms and conditions.

On application

Card issue fee: £4.95 (includes Prepaid Card and PIN).

Limits

Minimum initial load: £20.00
Maximum daily Pay
Point load:
£249.00
Maximum daily load
by bank transfer:
£2,500.00
Maximum card balance: £5,000.00
Additional Card: £4.95

Monthly management charges

Pay monthly: £3.99
Debt Management Fee
(only applicable for Debt management customers):
£6.00

Transaction fees

In the UK: FREE
Outside the UK: £3.00 plus 2% of the transaction value, per International purchase

Cash withdrawals*

In the UK: £1.50, per UK ATM withdrawal
Outside the UK: £3.00 plus 2% of the transaction value, per International ATM withdrawal
The ATM owner may charge an additional fee for certain transactions. You will be notified of this charge on screen before being charged.

Balance enquiries

Online statements are FREE via our Web site and cost £0.12 per enquiry by SMS.

Top up fees

£2.00 per cash loads via PayPoint for any amount up to the maximum daily load.

FREE wage transfer via employer.

Replacement fees

Lost/Stolen replacement: £9.95
PIN replacement: £2.00

Service fees

  • £0.10, per message for confirmation of ATM withdrawals and purchases
  • FREE BACS (bank transfer) request from account, for any amount up to the maximum daily load
  • £15.00 CHAPS request from account
  • Calls to customer services (0845 351 1557) will be charged at the standard Local Rate. You can also email customer services for free.

Closure

Cancellation/redemption: £2.00 refund fee. You must have more than £5.00 remaining to request the remaining balance.
Expiry: Prepaid Card is valid for 24 months.