Contact us
Whether you have a question, comment, suggestion or complaint, please contact us via the options listed to the left.
Customer services
- T:
- 0845 351 1557
- E:
- help@support.theonyxcard.com
- Opening Hours:
- 9am - 5.30pm Monday to Friday
Lost and stolen cards 24 hours 7 days a week
- T:
- +44 (0)17 5669 3275
- E:
- help@support.theonyxcard.com
Account balance and transaction history
You can see your balance and transaction history at anytime by logging into your account.
Telephone contact
- T:
- 0845 351 1557
- Opening Hours:
- 9am - 5.30pm Monday to Friday
Retail and sales support
- T:
- 0845 351 0073
- E:
- sales@theonyxcard.com
- Opening Hours:
- 9am - 5.30pm Monday to Friday
Registered address
Onyx Card LtdNavigation House
Belmont Wharf
Skipton BD23 1RL